10 Principles of Responsible Banking
Together with World Savings Bank Institute (WSBI) we want to promote the 10 Principles of
Responsible Banking:
- Fair and transparent corporate governance
- Fair and clear relations with customers with a customer-centric approach
- The provision of useful and appropriate products and services that contribute to the
improvement of the financial well being of the customers
- Responsible investment through the integration of environmental, social, governance
(ESG) and ethical issues into financial analysis and decision-making
- The promotion of accessibility and financial
inclusion
- The promotion and provision of financial education policies and
instruments
- Environment-friendly business
- Making a responsible contribution to the
community
- Being a responsible employer through the application of fair
and equal treatment of all staff
- Contribution to financial stability.
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